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GOT QUESTIONS?

GENERAL

All of UltraVain's products are made in sunny Southern California, USA.

Yes, UltraVain uses only natural beauty ingredients. No chemicals, no 'mono-whatevers', no lab-created ingredients, no soy, no eggs, no sugars, no starches, no 'fast carbs'. We are using locally and internationally sourced premium ingredients. Check out product pages for more details.

Yes, all of UltraVain products are low in net carbohydrate, without added sugar, and all natural to support your ketogenic lifestyle.

Duuuh! Yes, they are. We don't use any grains, starches, and any ingredients with high glycemic index in our products.

Oh, nooo! Baby, you're sweet enough.:-) We don't use any sugars - cane, molasses, agave, maltol, syrups... (and other crazyyy names that mean sugar) in our products. Your skin will thank you, and your hunger and cravings will be satisfied.

Unlike every other protein and fitness bar on the market, UltraVain products are developed to be 100% natural, and to taste like an indulgence not a punishment. They are also formulated to satisfy your cravings and to keep you full and satisfied. Each UltraVain cookie is beneficial beyond the standard 'protein & fiber' demand. We believe that snacks should come with the entire spectrum of benefits, protein and fiber automatically included, duh.

Yes. UltraVain products are soy and soy products free.


SHIPPING & DELIVERY

We ship from Newport Beach, California.

Ultravain currently ships only in the USA, Hawaii and Alaska included.

UltraVain offers free shipping for orders $40 or more. For orders under $40 we charge a flat rate shipping of $4.99.

Our hours of operation for shipping are Monday - Friday, 8 a.m. to 5 p.m. PST, excluding weekends and major USA holidays. Orders will ship 24 business hours after you place your order. Estimated transit times are 4-8 business days. Please note that this time frame is an estimate and not a guarantee.

We’re sorry, currently we do not deliver to P.O.Boxes. Please provide us with a business or residential address.

Once you have received your tracking number, please allow up to 48 hours for the tracking number to be activated. If you’re still experiencing issues please contact us at click here.


PAYMENTS

If you have a discount code, simply enter your code at checkout. Find the discount code field under the order summary and enter you code to redeem.


PRODUCTS

To be notified feel free to sign up to our mailing list. Ultravain team also announces re-stocks on our social media channels - Instagram @ultravain and Facebook @ultravain. Follow us so you don’t miss an update.

All UltraVain products are currently exclusively sold via our webpage www.ultravain.com


CONTACT

I couldn’t find the answer I’m looking for, what do I do? 
Send us an email! Our customer service team will be happy to help with any other question you may have. Send us your name, order number (if applicable), and question(s). We will do our best to respond as quickly as possible, however please allow 24-48 hours to receive a response.

I have a feedback about your products. Who should I speak to?
Your feedback is very important. You inspire us and help us to continually improve our products. If you want to write a feedback you can do it directly in Ultravain store under the product you want to review or write us directly.